Privacy Policy

USER INFORMATION

Who is responsible for processing your personal data?

The Olive Branch, Coop.V. is the DATA CONTROLLER responsible for processing the USER’s personal data and hereby informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a business relationship with you. The processing operations envisaged are:

Sending commercial communications via email, fax, SMS, MMS, social media or any other electronic or physical means, present or future, that enables commercial communications. 

These communications will be sent by the CONTROLLER and will relate to its products and services, or those of its partners or suppliers with whom it has entered into a promotional agreement. In this case, third parties will never have access to personal data.

To carry out market research and statistical analysis.

Processing orders, requests, responding to enquiries or any other type of request made by the USER via any of the contact methods made available on the CONTROLLER’s website.

Sending the online newsletter regarding news, offers and promotions relating to our business.

Why are we permitted to process your personal data?

Because the processing is lawful under Article 6 of the GDPR as follows:

With the USER’s consent: sending commercial communications and the newsletter. In the legitimate interests of the CONTROLLER: conducting market research, statistical analysis, etc., and processing orders, requests, etc. at the USER’s request.

How long will we keep your personal data?

It will be retained for no longer than is necessary to fulfil the purpose of the processing or where there are legal requirements dictating its retention; once it is no longer necessary for this purpose, it will be deleted using appropriate security measures to ensure the anonymisation of the data or its complete destruction.

To whom do we disclose your personal data?

We do not intend to disclose your personal data to third parties, except where necessary for the purposes of processing, to our communications service providers, with whom the DATA CONTROLLER has entered into the confidentiality and data processor agreements required by current data protection legislation.

What are your rights?

The rights to which the USER is entitled are:

The right to withdraw consent at any time.

The right to access, rectify, transfer and erase your data, and to restrict or object to its processing.

The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details for exercising your rights:

Identity: The Olive Branch, Coop.V.

Tax ID: F97228472

Registered office: Avenida Pino Panera no. 25, (46110), Campo Olivar, Valencia, Valencian Community.

Email: administracion@los-olivos.es

Telephone: +34 963 631 409

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By ticking the relevant boxes and entering data in the fields marked with an asterisk (*) on the contact form or in download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to respond to their request, whilst the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and undertakes to notify the CONTROLLER of any changes thereto.

The CONTROLLER informs you that all data requested via the website is mandatory, as it is necessary to provide an optimal service to the USER. Should not all data be provided, there is no guarantee that the information and services provided will be fully tailored to your needs.

SECURITY MEASURES

In accordance with the provisions of current data protection regulations, the DATA CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations regarding the processing of personal data under its responsibility, and explicitly with the principles set out in Article 5 of the GDPR, whereby such data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the necessary information to enable them to exercise those rights.

For further information on privacy safeguards, please contact the CONTROLLER at The Olive Branch Coop Val, Avenida Pino Panera no. 25, (46110), Campo Olivar, Valencia, Valencian Community. Email: administracion@los-olivos.es